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GROC TV streaming media player

Item Code: prod1
$249.99 $299.99
The era of internet TV providers has arrived. Start enjoying 500+ live channels and thousands of the latest movie and TV series!
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Specifications
Purchase your GROC TV to get all your TV desires fulfilled. You can enjoy anything from live TV show, live sports events to on-demand movie and TV series. In the GROC TV app, we have over 500+ English channels from U.S. and Canada that covers all the mainstream channel you get from your regular TV provider. In addition, we even included sports passes channels for basketball and football fans at no additional cost. For all the movie lovers, we have a very large collection of movies that is updated daily! You will be amazed by how new the movies are! 
Product Comparison
 
GROC TV
Cable TV Premium
Satellite TV Premium
Live TV
Sports Channels
Movie Channels
News Channels
Kid Channels
Educational Channel
Fast & Stable
Total Channel 500+
US& Canada Channel
290+ 300+
On Demand Shows
TV Series Free Pay per View Pay per View
Movies Free Pay per View Pay per View
Cost
First Year Cost
$299 $249.99
$1260
$1320
Annual Price After
First Year
$100 $80.00
$1920
$2172
Total Savings Over $2931 From Cable and $3243 From Satellite for Two Year service
What's Included
GROC TV
Streaming Media Player
GROC TV
Air Mouse Remote
GROC TV
One Year Service
 
Power Cord
Power Adapter
Tech Specs
Size 2.6” x 2.6” x 0.6” (65.0 mm x 65.0 mm x 15.0 mm)
Weight 3.1 oz (87.1 g)
Processor Amlogic Quad-core 1.5 GHz | ARM 4xCA53
GPU Mali450 MP3
Storage 8 GB internal
Wi-Fi
connectivity
Dual-band, dual-antenna Wi-Fi (MIMO) for faster streaming and fewer dropped connections than standard Wi-Fi. Supports 802.11a/b/g/n/ac Wi-Fi networks.
Bluetooth Bluetooth 4.2 + LE
Voice
support
Yes, with Alexa Voice Remote (included) or free Fire TV Remote App (available for download on Fire, Android, and iOS)
Audio
support
Dolby Atmos compatibility, Dolby Digital Plus, and Dolby Digital
Content formats supported Video: HDR-10. H.265, H.264, Audio: AAC-LC, AC3, eAC3 (Dolby Digital Plus), FLAC, MP3, PCM/Wave, Vorbis, Dolby Atmos (EC3_JOC), Photo: JPEG, PNG, GIF, BMP
Output resolution supported 2160p, 1080p, and 720p up to 60 fps
System requirements High-definition television with available HDMI input, Internet connection via Wi-Fi, a power outlet.
Regional support Certain services may not be available outside the U.S.
Included in the box Fire TV, Alexa Voice Remote, USB cable and power adapter, quick start guide, product guide, 2 AAA batteries
 
Frequent Questions
What can I watch with GROC TV
With the GROC TV app that came with your box, you can enjoy live TV, on-demand movie, and on-demand TV dramas. The app includes over 500+ live US & Canada high-quality mainstream channels. The channels included in the package is essentially the same compared to Cable TV's most premium package. In addition, we included sports pass in the package so you won't miss a single game of the professional basketball and football regular season games. For the on-demand contents, we have included most popular movies and TV dramas. You will be surprised by how large our collection is. In addition, the contents are updated daily so you can enjoy the latest movie and dramas. To sum it up, GROC TV is a combination of traditional TV and online movie streaming provider.  
How to set up Wi-Fi connection
After booting your GROC TV box for the first time go to the setting box and press enter on your remote. A menu should pop up on the right-hand side of the screen. Select the Wifi and it will search for available signals. Find your Wifi name and press enter. Then a screen will pop up asking for your Wifi password. Enter your password with the on-screen keyboard. When you finish entering the password press return to exit keyboard mode. Then move to “connect” and press enter. After a few seconds you should see “Connected” under your Wifi name, then you have successfully connected to your Wifi and ready to go. If the connection was not successful try re-entering your password as you may have mistyped your password.
How to activate GROC TV service?
After your GROC TV is set up correctly with Internet connection, click on the GROC TV app. You will be asked to enter your activation code. This code has been sent to you on your order confirmation email. Please refer to that email for more instructions.
How does the Warranty work?
Every GROC TV BOX comes with 1-year warranty, so you can have peace in mind when making the purchase. If the box malfunction or fail to perform under warranty, you will receive a replacement box from us. If any accessories fail to perform under warranty, we will send you replacement accessories. 

Steps to take if something goes wrong with your Product

1. Check our troubleshooting section on our support page to see if any steps there resolves the problem.
2. If the problem persists, contact our customer service for further help on the problem and warranty information.
What does the Warranty not cover?
Any problem caused by abuse, misuse, exposure to excessive heat, liquids, sand or other contaminants or an act of God, such as but not limited to flood, drought, earthquake or any other natural disaster is not covered. The Warranty does not cover the replacement of lost or stolen Products.
How do I set up the box?
After receiving the box you will find a power adapter, an HDMI cable and a remote control that come with the box. Follow these steps to finish the set up:
1. Connect the box with an outlet using the power adapter
2. Connect your GROC TV box to your TV using the HDMI cable. Remember to check the HDMI port on your TV so you can tune to the correct channel. (use "source" or "input" key on your TV remote to tune channel)
3. Put 2 AAA batteries into the remote.
4. Connect to your Wi-Fi or Ethernet cable. Check the other FAQs for further help on the Internet connection.
5. After connecting to Internet open the GROC TV app and enter the activation code to activate the service. (the activation code is in your order shipment confirmation email)
How to set up Ethernet connection?
Before booting up your GROC TV device, connect your Ethernet cable to the back of your box. After your device is booted up it should automatically be connected to Internet. To check your connection, you can go to setting and click on Ethernet to see the connection status. 
What should I do if I have problem with power?
If the unit does not turn on

Check if your plug has power by connecting other devices. If the plug is working properly it is most likely that you need a replacement power supply. If you are still under warranty contact our customer support email for replacement power supply. Or you can order one from our accessories page.

If the device has light but does not display on TV

If the light on the front of your TV is red, press the power button on your TV remote if the lights turn blue but still do not have image please refer to the help page for display
What does the warranty cover?
The Warranty covers all functional aspects of the GROC TV BOX under normal use. Only original, unaltered and unmodified materials and workmanship are covered by the Warranty.
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